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Apology Deep Dive (Chapter Thirteen: Follow-Up, part 1)

Psychology In Seattle Podcast

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The Importance of Vicariously Apologizing

"I am so sorry for what happened to you. Now I didn't commit the transgression, but I am so sorry," she writes. "You were defenseless." For some clients, it'd be a very profound experience and an apology is just one way of letting them know that they're not alone.

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