Speaking of Psychology cover image

Why you should apologize even when it’s hard to, with Karina Schumann, PhD

Speaking of Psychology

00:00

What Makes a Bad Apology?

A lot of public apologies put blame on the person who was hurt, says CNN's John Sutter. People do not like to receive apologies like that, he says. "You express remorse and empathize and offer that apology without inauthentically taking responsibility," writes Sutter.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app