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Communication and Culture - Alan Masarek - Avaya - Episode #44

Not Another CEO Podcast

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Transforming Vonage: From Residential to B2B

This chapter explores the significant transformation at Vonage after acquiring Vocalocity, focusing on the challenges of shifting from a residential phone service to a trusted business communications platform. The speakers share personal anecdotes about entering the corporate world and the need for cultural change to drive organizational success amidst declining consumer sector revenues. They delve into effective recruitment strategies and succession planning, emphasizing the importance of fostering future leaders and addressing the complexities of hiring in a transforming organizational landscape.

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