In this episode of the HR Leaders Podcast, we sit down with Stephan Meier, Professor at Columbia Business School and author of The Employee Advantage, to explore how employee-centric strategies are reshaping the workplace.
Stephan shares how behavioral economics, employee experience, and business strategy intersect, and why treating employees like customers creates competitive advantage.
🎓 In this episode, Stephan discusses:
- The myth of the purely rational worker
- Why employees are the new customers
- Why ping pong tables don’t fix toxic cultures
- How personalization transforms engagement
- Lessons from customer-centricity applied to employee experience
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
