
Effectively Delivering Bad News and Managing Emotions with Gregory Williams
Negotiate Anything
00:00
Do You Have Any Questions?
"I get the vibe that there's a question, but they're not going to ask the question. People hold back for different reasons," he says. "They don't want to admit that they don't know." And so you can directly ask, do you have any questions, or what questions that you have to your point? Oftentimes i'll ask, does that make sense? A, and that sort of gives the client the opportunity to repeat to me what i said to them".
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