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The Knowledge Gap Versus the Efficiency Gap Revisited
egen: Is it better as a service to provide the knowledge to your clients or the efficiency? The answer is yes, but there's no silver bullet. We're all running experiments every day as oncpeners. I like the fact that the relative non judgmental atmosphere of our community allows folks like egan to come to the show and share stories that are in progress. And you know, personally, dan, somebody can tell me the right way, and i won't believe em, and five years later i'll be licke.