
Rapid Response: How Covid lessons get tested by inflation, w/Shake Shack founder Danny Meyer
Masters of Scale
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Navigating Challenges in the Post-Pandemic Restaurant Industry
This chapter explores the transformation of the restaurant industry in the aftermath of the COVID-19 pandemic, highlighting the challenges of closures, staffing issues, and shifting consumer behaviors. It discusses strategic leadership decisions aimed at fostering resilience and accountability, particularly in rebuilding diverse workforces and supporting former employees. Additionally, the chapter reflects on the intertwined relationship between business and politics and the importance of upholding values in decision-making.
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