Keep It Simple, Keep It Professional

I think, you know, what I always fall back on when I am talking to clients is first of all, respectful. Even if an employee has done something that results in their termination, it's still a respectful conversation. And as part of that, you have to be a professional. The worst thing you can do, I think, is to engage in the dialogue of, well, you did this and then you did that and thenYou did this.