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Decision Making Behaviour During Disasters w/ Dotan Sagi

Preparing for the Unexpected

CHAPTER

Navigating Key Performance Indicators in Crisis Management

The chapter explores the critical role of key performance indicators (KPIs) in crisis management, emphasizing the importance of timely actions and specific declarations. Various examples of KPIs are discussed, underscoring the need for organizations to identify and prioritize these metrics based on their unique structures and requirements.

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