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Daniel Hudspeth - Scaling Concierge Medicine - Ep.168
Think Like an Owner
Discover's Concierge Model and Patient Lifetimes
With this being generally a, like, from a patient perspective, a higher quality service, you have more access and it's easier to schedule appointments. Does that have a lower churn compared to other more insurance-driven practices or like, what does churn dynamics look like at Discover? for physicians? Yeah. A lot of the doctors that we've acquired are doctors who are retiring within a few years. But then as they've passed the baton and stepped out because they've retired, we've hired new doctors. And yeah, we're hoping that what you say, present to be true, right? That if you get the right physicians in there, that they lock in with us and this
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