3min chapter

Cold Call cover image

Can Business Transform Primary Health Care Across Africa?

Cold Call

CHAPTER

How to Innovate in Health Care

In the US, innovators in consumer facing innovations or cost controlling innovations face major stumbling blocks from hospitals that don't want their cost decreased. In Africa, because of the absence of this powerful status quo, it's easier to get innovations established. CVS ranks very very low in that promoter scores, the satisfaction of its customers and its vendors. And we'll see how well Walmart and Amazon do in this challenging space.

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