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2min chapter
Beyond the AI hype: Understanding technological transformation with Benedict Evans
Intercom on Product: Building Software in an AI-first World
Intro
In this chapter, a speaker from an AI customer service summit humorously explores cultural differences in event introductions while reflecting on the evolution of technology in customer service. The discussion delves into the real implications of AI, aiming to provide deeper insights into its future impact.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode