Intercom on Product: Building Software in an AI-first World cover image

Beyond the AI hype: Understanding technological transformation with Benedict Evans

Intercom on Product: Building Software in an AI-first World

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Intro

In this chapter, a speaker from an AI customer service summit humorously explores cultural differences in event introductions while reflecting on the evolution of technology in customer service. The discussion delves into the real implications of AI, aiming to provide deeper insights into its future impact.

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