The Importance of Watching Someone's Actions

We're used to saying, don't listen to what they had to say, watch their actions. We did a video at one point where it's like, if someone is acting like your boyfriend, but they can't say the words, then that's all you need to know. But there is a caveat to that we realized from years of coaching people because there would be many examples where just like in the case of this guy, a woman would come to us and say, "All of his actions say the right things"