The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Gainsight PX founder Mickey Alon on using your product as a vehicle for growth

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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Introduction

Mickey Alon is CTO and founder of Gainsight PX, a product experience software company. Mickey was CEO and founder at Apptrinsic, which was acquired by Gainsight in 2018. He co-authored the book Mastering Product Experience in SAS on how to deliver personalized product experiences with a product-led strategy. On today's episode, Mickey defines what product-led growth means to him.

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