#CX 61: A Culture of Customer Obsession w/ Ned Arick
B2B Growth
00:00
The Relationship Between Employee Experience and Customer Experience
"I think it's a matter of, and being in sales. You become this almost educator," he says. "No one cares that you need to hit quota." He adds: "People can smell fake from a mile away"
Play episode from 09:30
Transcript
