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20 - Making Healthcare Better Means Fixing Our Trust Problem

Health:Further

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Catching Up to CVS: Walgreens' Integrated Payer and Value-Based Care Strategy

This chapter discusses how Walgreens is striving to catch up to CVS's integrated payer and value-based care strategy. They emphasize the importance of developing a real relationship with patients and providing credible healthcare services. The chapter highlights the challenges of changing behaviors in chronic disease management and the role of trust and accessibility in promoting behavior change.

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