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4min chapter
Driving Automation Throughout Insurance, from a Tech-First Perspective - with Tim Nguyen of Cloud Insurance
The AI in Business Podcast
Balancing Automation and Human Touch in Insurance
This chapter examines the delicate balance between human involvement and automation in the insurance sector, focusing on ethical responsibilities and customer care. It reveals how automated systems can handle processes with surprising empathy while addressing trust issues and resistance to digital transformation.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode