Experiencing Data w/ Brian T. O’Neill  (UX for AI Data Products, SAAS Analytics, Data Product Management) cover image

104 - Surfacing the Unarticulated Needs of Users and Stakeholders through Effective Listening

Experiencing Data w/ Brian T. O’Neill (UX for AI Data Products, SAAS Analytics, Data Product Management)

CHAPTER

Encoding Processes and Finding Patterns

When we started with software, it was way back in the 30s, right? We were encoding processes. Now we've got medical apps that people on the street can use to track certain things and get a better handle on how well they're treating their body or their condition or whatever. And part of what I have managed to do is scale up the away of finding patterns that is reliable that we can get from qualitative data.

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