What Is Lead With Curiosity?

I know i have that challenge remaining calm when i'm a little bit ticked off or i'm feeling frustrated. And i often find that i don't listen as intently as i should. Maybe thinking ahead, what's one way i can really calm myself down and really and really listen? So one thing that i like to do before i go into a conversation where i know it will be heated, i actually go to the bathroom and i wash my hands in hot water or cold water. It is a centring way for me to focus on washing my hands,. sort of in my body about how am i going to show up right? The goal is to stay calm, collected and present