Parado - What's the 80 20?

i'm curious, when you go into a company for a new consult what is the 80 20 in terms of a effective changes that you will implement first? There's so many ways to answer this question, so ili, a few. One is, ah, a lot of it is about the norms, unspoken norms. Another one would be commitment to one on once, like a true commitment to one one. And then a third is concept of documenting and re establishing culture and expectations around mote work.

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