People have become far more comfortable with this digital, virtual engagement. Most of the time people don't realize that's machine learning with a i underneath it. T is, you know, big algarithmic now searching capabilities. When we come back on episode too, we'll talk about customery engagement and building that relationship with customers.
Startup Basics is BACK! This series will focus on one of the most important aspects of any successful startup: the customer. On episode one, Salesforce's Tiffani Bova joins to break down all things customer experience: defining it, what an amazing experience looks like, how startups can beat the incumbents, and more!