2min chapter

How Leaders Lead with David Novak cover image

#227: Ken Bacon, Cofounder and Managing Partner at RailField Partners – Trust is a form of currency

How Leaders Lead with David Novak

CHAPTER

Enhancing Employee Engagement Through Feedback

This chapter recounts a conversation between the speaker and a Chili's team member about the challenges of portioning shrimp. It illustrates how employee insights can lead to more efficient practices and improved job satisfaction.

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