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Salesforce & Microsoft’s AI Sales Challenges, AI’s Impact on Product & Sales Teams | Sep 16, 2025

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Salesforce's Struggle with AgentForce

This chapter explores the adoption challenges faced by Salesforce's AI product, AgentForce, detailing the low utilization rates among enterprise clients. It examines the hesitance of C-suite executives in investing in AI due to unclear ROIs and the complexities involved in navigating existing vendor relationships.

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