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Connecting Your Devs' Work to the Business | A Conversation with Shopify, Slack & Stripe
Dev Interrupted
Slack and Customer Empathy
I encourage people just pick up the phone or the virtual phone. If you have a bug for merchant who's struggling with something, just get a little cool out of a chat. I think it just comes down to making sure your team understands the why behind their work. We do a really good job internally sharing merchant stories all time because they are so inspirational. You know, we have companies who've gone from someone spare time hobby through to IPOing and that's just incredible.
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