This chapter explores the concept of psychological safety, discussing how leaders can cultivate an environment where people feel safe to bring attention to their mistakes. It highlights the importance of a mistake log and setting the right incentives to encourage reporting and learning from failures. Examples from industries like aviation and finance illustrate the consequences of hiding mistakes and the need for objective discussions and reflection.
In a new edition of Weekend Conversations, Elevate Podcast host Robert Glazer and producer Mick Sloan discuss the astounding recent story of the crash and emergency evacuation of Japan Air Flight 516, which managed to save all its passengers from a plane engulfed in flames. Robert and Mick discuss how the aviation industry consistently learns from failure, and how leaders and teams can do the same through a simple three step framework.
If you want to avoid making the same mistake twice and aspire to consistently grow from failures, don't miss this episode.
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