13min chapter

Elevate with Robert Glazer cover image

Weekend Conversations: How To Consistently Learn From Failure

Elevate with Robert Glazer

CHAPTER

Creating a Culture of Psychological Safety

This chapter explores the concept of psychological safety, discussing how leaders can cultivate an environment where people feel safe to bring attention to their mistakes. It highlights the importance of a mistake log and setting the right incentives to encourage reporting and learning from failures. Examples from industries like aviation and finance illustrate the consequences of hiding mistakes and the need for objective discussions and reflection.

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