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Navigating AI Evaluation and Observability with Atin Sanyal

AI Confidential

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Evaluating AI: Challenges and Innovations

This chapter explores the evaluation and monitoring of AI systems within a Fortune 500 company, focusing on the development of a multi-agentic system for improving Q&A outputs. It addresses challenges such as quantifying AI performance and introduces innovative methodologies like ChainPoll to assess overconfident hallucinations in language models. The discussion also underscores the importance of data quality and collaborative metrics in refining AI applications and adapting to new advancements in the field.

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