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386 The Revenue Acceleration Playbook by Brent Keltner

The Marketing Book Podcast

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Selling Is Telling Is Not Selling

Brent Keltner: Our sales methodologies are teaching us the wrong things. He says that instead of sharing an insight with a buyer and telling them why it is important, we should be asking questions. The idea behind this approach is that if the buyer does not even know their needs, there is little value in buyer discovery. "If somebody comes to me and says, you're standing on an annehill and I didn't know it, well, I don't think they're going to hurt that much," he says.

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