18min chapter

Complex Systems with Patrick McKenzie (patio11) cover image

Fraud levels are a policy choice

Complex Systems with Patrick McKenzie (patio11)

CHAPTER

Navigating Fraud Prevention and Customer Experience

This chapter explores the balance between stringent anti-fraud measures and customer accessibility in business, discussing the evolution of credit systems and online purchasing. It highlights the ethical implications of retail security practices and the complexities of fraud tolerance across different sectors.

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