How to Improve Patient Satisfaction Scores

Dr. Macklemore: We don't have systems set up to even collect that information regularly and routinely we do have patient satisfaction scores that are often reported and collected a patient experience measure specific toe of statrix not so much but there are pathways to do that. Dr. Steffens: I'm feeling quite hopeful if we can think about shining a light on this area as each of you have said these are preventable deaths this is a pattern that can be different. So thank you for taking the time today. Thank you for helping us.