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How to find Joy in the Slow Pace of Change / Martha Edwards / Ep. #234

Service Design Show

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Navigating Change in Service Design

This chapter explores the frustrations service design professionals face with systemic change and the importance of focusing on incremental improvements. It emphasizes reflection and celebration of small wins, as well as the balance of flexibility and compromise in organizational settings. Additionally, the discussion identifies strategies for fostering joy in work and maintaining a positive outlook to enhance collaboration and effectiveness.

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