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Introducing Product-Led AI

Greymatter

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Optimizing AI Product Teams for Business Efficiency

The chapter explores structuring AI product teams and the journey of a team member co-founding a company using large language models in customer support. It discusses leveraging AI for automation, enhancing data infrastructure, and building products like ramp intelligence suite for expense prediction, natural language queries, and operational streamlining. The conversation emphasizes the evolution towards embedding AI in all business aspects, owning data for efficiency, and the intersection of data ownership, AI strategy, and operational effectiveness.

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