Evolution of Customer Success and Strategic Investments in the Software Industry

In this episode, guest Kentaro Kawamori, CEO and cofounder of Persefoni Inc., and Rob Markey discuss the interconnection between Net Promoter Score and organizational sustainability.

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If you'd like to learn more about Kentaro, you can find him on Linkedin.

Bain & Company is an investor in Persefoni. Together, we've created a unique partnership combining breakthrough carbon footprint analytics with decarbonization strategy. To learn more about our partnership, visit our partnership page.