Prioritizing Profitable Customer Relationships

This chapter stresses the importance of quickly identifying prospects to filter out incompatible customers and focus on converting website visitors into repeat customers. It introduces the 'six abilities of business' like marketability and scalability and emphasizes the significance of building depth in business profitability rather than immediate expansion. The narrative also discusses strategies for small businesses, highlighting the value of customer relationships, adaptability, and repeatable products for long-term success.