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18min chapter
Transformation to Product, & Beyond.. with Marty Cagan & Omar Sallam
The Product.Live
Empathy and Team Dynamics in Product Management
Exploring the significance of empathy in product management and team relationships, this chapter emphasizes the need to cultivate empathy within teams to build a successful ecosystem. It discusses bridging the gap between engineers and customers to enhance empathy and motivation within the team, emphasizing the importance of understanding customer needs vs. product skills. Additionally, the chapter delves into maintaining a balance between product discovery and delivery, addressing the challenges of 'keep the lights on' work and transitioning to an empowered product team structure.
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