How to Navigate Generational Friction at Work

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Dov: The whole point of this book is really to understand the differences between us and ah, so in that sense. I did a second city, five day intensive improve class once an t was, i was a lot of fun. Dov: We are in some way irritated with others across one difference that we recognize. This is one of those differences that we readily recognize, and we ascribe it to them as if they're at fault.

Chris De Santis shares helpful insights about each generation and how to work more effectively across ages.

— YOU’LL LEARN —

1) How to turn generational friction into an opportunity

2) How to give feedback that works for every generation

3) How to motivate people from every generation

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— ABOUT CHRIS —

Chris De Santis is a speaker, author, consultant, and most recently podcaster specializing in Management and Organizational Development issues and interventions. He specializes in assisting individuals or groups in identifying and overcoming obstacles to effectiveness. He brings with him thirty-eight years of experience in training and development. He has an undergraduate degree in business from the University of Notre Dame, a graduate degree in Organizational Development from Loyola University in Chicago, an MBA from the University of Denver, and previous work experience in manufacturing, professional services, and not-for-profit environments.

His book, Why I Find you Irritating: Navigating Generational Friction at Work, will be available in May 2022 but until then you can listen to his advice podcast, “Cubicle Confidential” along with his co-host, Mary Abbajay. He resides in a quiet corner of Lincoln Park in Chicago.

• Book: Why I Find You Irritating: Navigating Generational Friction at Work

• Website: CPDeSantis.com

— RESOURCES MENTIONED IN THE SHOW —

• Book: Cultures and Organizations: Software of the Mind by Geert Hofstede

• Book: Delta Of Venus by Anais Nin

• Book: Start with Why: How Great Leaders Inspire Everyone to Take Action by Simon Sinek

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