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Wholesale upskilling: Walmart’s workforce value proposition

HBS Managing the Future of Work

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Leadership Expectations

Walmart has spent the last year and a half building what we're calling the leadership expectations. Your role as a manager, as a supervisor is in service to your associates. It's to coach them; it's to build their talent. That translates to how the store operates. So there's a huge benefit on our store managers and leaders im in the region that encourage those who go through l b u m. i would say that for the participants that go throughl b u m, it's going to produce even stronger associates.

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