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Social Sanctions on Platforms
The idea of social sanction is the way that we informally police when another's behavior and social norms in ways that are not necessarily illegal. So if I were to use a racial slur on your podcast, which I'm not going to do, that's not illegal, but I would face and you would probably face social consequences. It's this form of informal regulation that we all participate in and it's messy and it's imperfect and it gets stuff wrong. But because it's something that we evolved in over millions of years, we're reasonably good at it.