400: TZ Discussion - Reignition
TechZing
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Optimizing User Onboarding and Engagement Strategies
The chapter delves into the importance of a comprehensive onboarding process and relationship building strategies to enhance user competence and reduce churn. It explores techniques like drip emails, encouraging downgrades, and personalized onboarding to drive engagement. Additionally, it discusses the significance of adaptive diagnostics, streaks for habit-building, and methods to reduce churn through in-task coaching and milestone celebrations.
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