Francis: "I don't think people change because we all of them. I think they change because the cost of changing is less than the cost of not changing" He says he would say to Mark Zuckerberg, "Do you really want every morning to wake up and feel like you got punched in the gut? Yeah." Francis also believes that design can be more important than any business model for social networks.
Frances Haugen, the former Facebook employee who turned over a trove of documents known as the Facebook Files, speaks with Kara Swisher and Casey Newton at Code 2022. What was the impact of Haugen’s disclosure, and what does she still wish to see? And, ultimately, was it worth it?
Recorded on September 6 in Los Angeles.
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