Culture, is the one you have had, the one you need moving forward? Our guest on this episode is Shane Green. He is a world-renowned keynote speaker, author of the brand new book: Culture Hacker, and television personality, he is a business magnate who consults global Fortune 500 leaders on customer experience and organizational culture. Shane draws upon his foundation at The Ritz-Carlton Hotel Company and work in multiple industries to transform employees' mindset, experience, and habits to improve customer experience, employee retention, and organizational performance. As a catalyst for the modern service economy, Shane Green and his team inspire companies and their people to move beyond the mundane and out of status quo so they want to exceed the expectations of their internal and external customers. Shane Green has worked with brands like the NBA, Westfield, Foot Locker, NetJets Inc., W Hotels, Madison Square Gardens, Cisco Systems, and BMW to reprogram their employee mindset and skills to create loyal customers and raving fans.

More on Shane Green and his Book "Culture Hacker" http://ShaneGreen.com

More on hiring the host Dov Baron Who is a Headline Speaker - Independent Leadership Advisor to the UN - Expert to 150 C-Suite Advisors - Inc Mag Top100 Leadership Speaker: http://FullMontyLeadership.com

With gratitude, Dov… My Authentic Leadership Matrix is free this link: http://matrix.fullmontyleadership.com Click here for my Entrepreneur.com article on why you might already be losing your best people and what you can do about it: https://www.entrepreneur.com/article/254416 Or if you are truly serious about keeping your top talent... Then my "Fiercely Loyal" book is for you! Plus get your free: "How to instantly bond any team" infographic: http://fiercelyloyalbook.com

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