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Designing conversations - Daniel Stillman on The Product Experience

The Product Experience

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The Importance of Intentionality in Conversation Design

I think we are already designing our conversations. Usually it's with habitual outmoded approaches, like the classic one of the classic conversation designs is the conference room. And anybody who's ever tried to host an interactive workshop in a long room where one of the walls was brick, and the other one was felt, and they've tried to put sticky notes on them you know that that space was not designed for the kind of conversations you wanted to have. So I just think generally speaking we're not checking. Are we getting what we want out of them. But even improv is designed because yes and is it designed for conversations. Believe you mean, right.

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