The Secret Reason the Dems Keep Losing
Factually! with Adam Conover
00:00
The Shift from Community to Customer: The Decline of Civic Engagement
This chapter examines the trend of political and civic organizations evolving into customer-driven models at the expense of member participation, driven by technological advances. It also addresses the resulting alienation among the working-class and the rise of right-wing organizations that are filling the community engagement gap.
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