
CNLP 575 | Horst Schulze Sets the Record Straight on The Origin of "My Pleasure" and Chick-Fil-A, The Secret to Staying Curious, Fit and Contributing at Age 84, and The Power of Not Being Average.
The Carey Nieuwhof Leadership Podcast
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The Importance of Relationship in a Business
Margaret Hoover: Chick-fil-A has been famous for how they say thank you. She says in Red's Cotton, that is very important and we don't say folks or guys. "I convinced them not to do it," she said of their use of the word 'my pleasure'
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