6min chapter

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Best of 2024: ‘If there’s nowhere else to go, this is where they come’: how Britain’s libraries provide much more than books

The Audio Long Read

CHAPTER

The Reality of Library Work: Balancing Safety and Community Engagement

This chapter delves into the challenges faced by library staff, including violence and interactions with vulnerable individuals, while also emphasizing the positive community role libraries fulfill as safe spaces. It paints a picture of the complex realities of library work, balancing serious issues with the joy of community engagement and connection.

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