The Impact of Transparency and Harnessing Customer Data

Many organizations are collecting large amounts of data just by going about their everyday business. All this data can provide insight into broader industry trends, consumer habits, market shifts and much more. That’s why businesses need to shift their mindsets toward responsibly embracing transparency, to enhance customer relationships—and to secure new ones. The bottom line? Companies can seize the moment and find ways to take advantage of the changing data ecosystem, or resist them and miss big opportunities. In this episode, we’ll speak with Nick Smith-George, Senior Director of Growth Strategy and Revenue Operations at StreetEasy; Karthik Narain, Lead of Accenture Cloud First and Data & AI; and Carolyn Jameson, Chief Trust Officer at Trustpilot.