11min chapter

GALLUP® Called to Coach cover image

What Is a Strengths-Based Manager? Part 2 (2023 Replay)

GALLUP® Called to Coach

CHAPTER

Building Trust and Active Listening in Coaching

This chapter examines the critical roles of trust and vulnerability in the manager-employee relationship, emphasizing their importance for effective coaching. It highlights the necessity of active listening skills and the need for managers to understand their employees' developmental needs to foster open communication and collaboration. Additionally, the discussion introduces techniques for enhancing managerial listening skills and the impact of strengths-based management on team dynamics.

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