3min chapter

The Committed Innovator cover image

How design thinking drives innovation

The Committed Innovator

CHAPTER

The Importance of Humanity in Innovation

"Unicorns are for many an imaginary concept. But in reality, what you really talk about is a pragmatic view of what it takes to innovate and design," he says. "It was one part of which I really like the distinction between how many innovate for consumers ... A consumer isn't a real thing. It's a customer."

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