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Episode 124 - The Role of a Client Experience Designer
The Legalpreneurs Sandbox
The Future of Client Experience
Carl: I think client experience designers have great human skills because they're looking at that experience and totally agree with you on the COVID point as well. Carl, just really quickly wrapping up future of client experience. So we've got CX, the client perspective, EX, that kind of more cultural employee experience. And then we've almost got BX, the business experience side of this, whether we've got the technology enablement that's really that's required.
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