Sally Kohn: I can't think of a more daunting marketplace to go after because there's like lots of little verticals. For us, we are kind of universal as local services. We did an analysis of all the different categories in home and events and business services. And so when we started, we said, what are the ways that we can onboard professionals across lots of categories at scale? Because if we pick one category, it's going to take us too long. If we have an expensive acquisition method, it won't be feasible.
Today we chat with Jonathan Swanson, cofounder of Thumbtack, Athena, and Powerset. We cover a ton of ground - starting with the Sunday idea club that led to Thumbtack, how to scale a marketplace, and how to choose ideas you'd happily spent a decade on. Next, we jump into the science of delegation - the idea at the core of Athena. Jonathan talks through how to delegate to an EA, when to start with one, a system of delegation that creates asymmetric upside and what type of founders should consider it.