5min chapter

Masters of Community with David Spinks cover image

How Reddit Builds Trust at Scale with Evan Hamilton

Masters of Community with David Spinks

CHAPTER

How Long Does It Take to Get to the Next Conversation?

i always joke that i could hire 500 people and still have things for them to work on, because reddet is so big. Most of the things you discuss can't be changed to morrow. It's good to not get to every single possible topic in one session,. There is follow up to do make sure that we're actually delivering on these conversations. We are very available to our moderators, but there's lots of moderators out there. They may not even all realize we're there to help. And they can sometimes try and solve their own issues when it might be beneficial for usst or offer up suggestions. I've been inspired by customers success teams who look at when is an account

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